How Sabitri Enterprises collects, uses, stores, discloses, and protects your personal information.
Sabitri Enterprises ("Sabitri Enterprises", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, create an account, place an order, use our services, or communicate with us.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
We may collect information that you voluntarily provide to us, including:
• Full name
• Billing address
• Shipping/delivery address
• Mobile/telephone number
• Email address
• Account/login information
• Order and purchase details
• Payment-related information processed through authorised payment providers
• Product preferences and items viewed, added to cart, or saved
• Reviews, photographs, comments, and other content submitted by you
• Customer-support communications
• Information provided when you participate in offers, promotions, surveys, or contests
We only request information that is reasonably necessary for providing our services, processing transactions, customer support, legal compliance, and other legitimate business purposes.
When you visit our website, certain technical information may be collected automatically, including:
• IP address
• Browser type and version
• Device type and operating system
• Network information
• Pages visited
• Date and time of visits
• Approximate location information
• Website usage and interaction information
• Cookies and similar technologies
This information may be used to maintain website functionality, improve security, analyse website performance, and improve customer experience.
Our website may use cookies, pixels, tags, and similar technologies to:
• Keep you signed in
• Remember shopping-cart information
• Understand website usage
• Improve website performance
• Provide relevant advertisements where permitted
• Measure marketing and advertising performance
• Prevent fraud and misuse
You may be able to manage or disable cookies through your browser or device settings. Disabling certain cookies may affect some website features.
We may use your information to:
1. Process and fulfil orders.
2. Process payments through authorised payment providers.
3. Arrange shipping and delivery.
4. Provide customer support.
5. Communicate order confirmations, shipping updates, and service notifications.
6. Create and maintain customer accounts.
7. Improve our products, website, and services.
8. Detect, investigate, and prevent fraud, abuse, or unauthorised activity.
9. Maintain business and transaction records.
10. Send promotional or marketing communications where permitted by law and, where required, with your consent.
11. Comply with applicable laws, regulations, legal proceedings, or governmental requirements.
12. Protect our legal rights, customers, employees, and business operations.
Payments may be processed through third-party payment gateways or financial service providers.
Sabitri Enterprises generally does not directly store complete debit-card, credit-card, banking, or other sensitive payment credentials on its own systems unless specifically stated.
Payment information is processed according to the applicable terms and privacy policies of the relevant payment service provider.
We may receive limited information from service providers and business partners, including:
• E-commerce/platform providers
• Payment processors
• Courier and logistics providers
• Advertising and marketing partners
• Analytics providers
• Customer-support providers
• Fraud-prevention and security service providers
Such information will be handled in accordance with applicable law and this Privacy Policy, where applicable.
We do not sell your personal information as a commercial commodity.
We may share necessary information with trusted third parties where reasonably required to operate our business, including:
• Payment processors
• Courier and delivery companies
• Hosting and website service providers
• E-commerce technology providers
• IT and technical service providers
• Analytics providers
• Marketing and advertising service providers
• Professional advisers
• Government authorities, courts, regulators, or law-enforcement agencies where legally required
Only information reasonably necessary for the relevant purpose should be shared.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Customers should also take reasonable precautions, including maintaining the confidentiality of account passwords and not sharing account credentials with others.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
• Processing and fulfilling orders
• Maintaining customer accounts
• Providing customer support
• Maintaining financial and transaction records
• Resolving complaints and disputes
• Preventing fraud and misuse
• Complying with applicable legal, tax, accounting, and regulatory requirements
• Establishing or defending legal claims
When information is no longer reasonably required, it may be deleted, anonymised, or securely disposed of, subject to applicable law.
Subject to applicable law, you may have rights relating to your personal information, including:
• Requesting access to personal information held about you
• Requesting correction of inaccurate information
• Requesting deletion of information where legally permitted
• Requesting information regarding how your data is processed
• Withdrawing consent where processing is based on consent
• Opting out of certain marketing communications
• Raising a complaint regarding the handling of your personal information
Requests may be subject to reasonable verification requirements.
Where permitted by applicable law, we may send promotional communications regarding:
• New products
• Special offers
• Discounts
• Sales
• Events
• Services
• Other business updates
You may unsubscribe from promotional emails by using the unsubscribe option provided in the communication or by contacting us.
Transactional and essential service communications may still be sent where necessary to complete or manage your order or account.
Our website and services are not intentionally designed to collect personal information from children.
If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can review and take appropriate action in accordance with applicable law.
Our website may contain links to third-party websites, applications, payment services, social-media platforms, or other external services.
Sabitri Enterprises is not responsible for the privacy practices, security, content, or policies of third-party websites.
Customers should review the privacy policies and terms of the relevant third parties before providing personal information.
If you voluntarily submit reviews, photographs, comments, testimonials, or other content to our website or official social-media channels, such content may be displayed publicly where applicable.
You should avoid submitting confidential or sensitive personal information in publicly visible reviews or comments.
Where you provide content for publication, you grant Sabitri Enterprises permission to use, reproduce, display, publish, and distribute that content for legitimate business, promotional, or marketing purposes, subject to applicable law.
If we become aware of a personal-data security incident requiring action or notification under applicable law, we will take appropriate steps as required by the applicable legal and regulatory framework.
This may include investigating the incident, taking reasonable steps to mitigate its effects, and making legally required notifications.
Sabitri Enterprises may collect, use, preserve, or disclose information where reasonably necessary to:
• Comply with applicable laws and regulations
• Respond to lawful requests from government authorities
• Prevent fraud or unlawful activities
• Protect our rights and property
• Protect customers and other persons
• Investigate suspected violations of our policies
• Establish, exercise, or defend legal claims
We may modify or update this Privacy Policy from time to time due to:
• Changes in our business operations
• Changes in technology
• Changes in our services
• Changes in applicable laws or regulations
• Changes in privacy or security practices
The revised Privacy Policy will be published on our website with an updated "Last Updated" date.
Where required by applicable law, we will provide additional notice or obtain consent for material changes.
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Sabitri Enterprises
Email: info@sabitrienterprises.com
Phone: +91 96912 67091
Business Address: Grand Road, Puri, Odisha, India 752001
We will review and respond to privacy-related requests in accordance with applicable law and within the applicable statutory timelines.
This Privacy Policy shall be interpreted and governed by the applicable laws of India, subject to any mandatory rights or protections available to consumers under applicable law.
By using our website, creating an account, placing an order, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of the website and services.